Art Institute of Chicago

Historic Chicago South Shore Tour

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overview

WHY YOU SHOULD GO

Tour the South Shore of Chicago to immerse yourself in the midwestern city's culture

Highlights

  • Grant Park
  • Art Institute of Chicago
  • Lake Point Towers

Inclusions

  • Guided tour of Chicago landmarks
  • Hotel Pick-up available

Exclusions

  • Food and beverage
  • Optional gratuities

reviews
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Oct 10 2016
I didn't know what to expect as this was my first bus tour. I enjoyed it very much, but didn't appreciate the full value until later as I walked the city on my own.
Reply From Gray Line:
Hello,

We are always striving for customers to feel that their tour was nothing short of a 5 Star experience. If you would like to let us know ways in which this tour could have been improved, feel free to email us at info@grayline.com. We are always open to constructive criticism and the opinions of our valuable clients. 

Hope to hear back-
Aug 24 2016
The tour was set for 3:30 we got held up in traffic and arrived at 3:25 to find out the tour bus had just left. The young lady tried to get him to come back for us but he was not answering. A refund should be forthcoming but I have not seen it yet
Reply From Gray Line:
Hi Jean, 

We want to first apologize for this timing error on our part that led to you not being able to take the tour you had hoped for. While being prompt and on-schedule is something we pride ourselves on, it appears that we jumped the gun a bit on this one. Although at the writing of this message a full refund has been authorized to your account, we do realize it does not make up for the missed opportunity to explore an iconic city like Chicago that you were anticipating. We certainly do acknowledge this mistake, and will be discussing it with our local Chicago Office to ensure that it does not happen again to future customers! 

-The Gray Line Worldwide Team
Aug 04 2016
Great!GreatGreatGreatGreatGreatGreatGreatGreat
Jul 18 2016
The purpose of this review is twofold; one is to express how disappointed we were with the “Historical Chicago South Shore Bus Tour” and two; in the hopes that feedback reviews like this one helps Gray Line Tour gets back to the tour line that we always looked forward to previously.We were in Chicago for the first time and it was our first day there (Saturday, July 2, 2016). We had booked this tour online, several days ahead, for 3:30 PM. A female driver came to the Talbott Hotel where we were staying to bring us to the Palmer House location to board a different bus for the tour. We’re sorry; we don’t remember the female drivers’ name that picked us up but she couldn’t have been more helpful or pleasant to deal with. After she dropped us off at the Palmer House the good experience so far was over. She dropped us off at 3 PM for the tour that was to begin at 3:30 PM.There was no one to meet us or direct us to the next bus. An empty Gray Line bus was idling at the curb so we boarded this in order to get what we felt were good seats to hear the tour guide. After approximately fifteen minutes a female employee boarded the bus and asked if we were waiting for the tour and if so we were on the wrong bus. The correct bus would be pulling up behind us within a few minutes. At this time a male employee who was sleeping in the back of the bus came forward who knew the female.We boarded the other bus (now the 3rd vehicle) and had to find different seats not really to our liking as this bus was already quite full. It’s approximately 3:30 PM now and we still sat for another half hour (until 4 PM!!!) before the driver/tour guide showed up and started the tour. We think he name was Leon but his speech pattern and voice was very unclear, very annoying in fact. We could not understand most of what he said during this tour. He appeared to be very bored with his job as sometime we would drive past a retail store and his comment would be “on our left is The Gap”. We kept saying between us “what’s going on?” He may have done this tour many times but we felt he had very little real information on the various sites that we did pass. We could go on and on but we’re sure this is enough said.A reply to this review and any consideration would be appreciated.
Reply From Gray Line:
Hello Roni,

Thank you for this detailed review about your time with us in Chicago. As your statement shows, the quality of the guide and company representatives can have a huge outcome on the overall experience of your tour--both positive and negative. Here at Gray Line, we trust our certified guides and drivers to deliver intriguing and relevant information to the people who paid money to experience a region with us. If they are lacking, the entire experience feels a bit slighted, and we are well aware of this. We're sorry to hear that you left the tour with the feeling you had--do know that your remarks will be sent to our Gray Line Office in Chicago for review, in the hopes to improve the overall experience for future customers. 

-The Gray Line Team
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itinerary

ITINERARY

This is a tour full of interest, history, and beauty! You’ll travel through Grant Park, the front lawn of the city and site of Soldier Field, Adler Planetarium with its sky dome, and the Joseph Petrillo outdoor band-shell where Chicagoans listen to fine music on summer nights. On your journey you will also find the Art Institute of Chicago, world-renowned for the largest collection of impressionistic art, Orchestra Hall, home of the famous Chicago Symphony, and Shedd Aquarium, the worlds largest aquarium. You’ll stop by the Field Museum of Natural History, which is famous for the size and scope of its collections. Looking over from these sights you'll see the 80-story Amoco Oil Building, completely faced in white granite.

Afterwards, you will travel through the South Commons, a new "close-in" residential community. The tour will go through beautiful Jackson Park, where the Colombian Exposition of 1893 was held to celebrate the founding of America 400 years earlier. Following this you’ll pass through the University of Chicago, with its elegant English style architecture, as well as the Museum of Science and Industry, a tribute to mans ingenuity and inventiveness. Finally, you’ll see the world’s highest apartment building, Lake Point Towers, which is an architecturally stunning building of glass and curves, adjacent to Navy Pier, Chicago’s inland port. A camera stop will be made at the museum campus for its breathtaking view (or a substitute stop will be made).