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What is Gray Line’s cancellation policy?

What is Gray Line’s cancellation policy?

Most tours and services offered on www.grayline.com are fully refundable when canceled up to 24 hours prior to departure under Gray Line’s Easy Cancellation Policy. Easy Cancellation is noted on all applicable services with a duration of one day or less. Specific cancellation and refund policies are noted on all other services in the description details. Email [email protected] to cancel your grayline.com reservation and we will gladly consider your request.

What is Gray Line's rebooking policy?

Similar to the cancellation policy, most tours and services offered on grayline.com can be easily rebooked for a future date with no fee up to 24 hours prior to departure under the Easy Cancellation Policy. Specific policies are noted on all other services that don't fall under the Easy Cancellation Policy in the description details. Email [email protected] to rebook your grayline.com reservation and our dedicated team will help you find a time that works for you. 

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