4.8 / 5 overall customer review rating
Mar 28 2022
A fantastic experience of both the tour and customer service.Firstly I messed up, I got the dates wrong when I booked our VIP small group trip to Kennedy Space Centre. I booked for 26th March not 26th February. I emailed on the 25th Feb to confirm my booking and was politely informed of my mistake. Fortunately Tori who replied to my emails very quickly was able to reschedule our tour for the following day , so thank you Tori.The following morning we were picked up by our driver Paul, on time in a clean and tidy tour bus. He took us to the Space Centre picking up another passenger on the way and pointing out the various landmarks and other things that you wouldn’t necessarily know as a tourist on their first trip to Orlando.On arrival to Kennedy he escorted us into the complex and recommended the best rout around to avoid the crowds and gave commentary about the various exhibits.On our return he stopped to show us the alligators (from the safety of the bus)that frequent the waterways running into and out of the complex.Overall it was a brilliant day saved by Tori and guided by Paul.We will definitely take another Grayline Orlando tour next year when we revisit.
Mar 21 2020
Very professional, helpful, friendly and informative driver. My family and I enjoyed the experience and have no hesitation in recommending it
Feb 26 2020
All went well here
Jan 28 2020
It was great being to get ahead of the lines
Read More Reviews