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My wife and I were erroneously turned away from venue, and then when we returned,the boats driver, ( I shall NOT identify him as a captain) watching us struggle to make the appointment, pulled up the plank and began pointing at the water while screaming at us! Not deterred, he continued to yell at us once we made our way onto the boat! (Not having a gangplank was not going to stop us!) OMG! Staff need to learn to properly ID vochers! Monstorous behaviors! Anything else I could say here would be a reveiw of Paris herself, which of course is unparralled.
Reply From Gray Line:
Thank you for taking the time to alert us to this issue of staff conduct onboard our tour in Paris. It's no secret that a guide can dictate the overall impression of a tour and tour company (as your review shows), and we certainly take these matters serious. We will be reaching out to our local office concerning your account, and thank you for the information you've provided.
The Gray Line Team
Feb 16 2016
We had an excellent afternoon on the Seine River Cruise with an awesome lunch. Definitely worth it!
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