4.0 / 5 overall customer review rating
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May 08 2018
Transfers were prompt and drivers were courteous. One comment would be to use guides for the transfers who are at least bilingual, if not multilingual. The Vatican City tour was good, the tour guide was excellent. However, the hop on hop off ticket was a disappointment, you should include the ticket that ALLOWS one to hop on or hop off. We had to pay E16 more to upgrade our ticket and it was a convoluted and anxiety creating process.
Jul 13 2016
The staff is friendly and helpful. Clean rooms. Although it was difficult to use the shower without getting the floor completely wet.