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Monterey Bay Aquarium and Cannery Row Day Trip by Averain
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Monterey Bay Aquarium and Cannery Row Day Trip

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overview

WHY YOU SHOULD GO

Enjoy the beautiful Pacific Highway coastline, then see the captivating sea life at the famous Monterey Bay Aquarium

Highlights

  • Full­-day trip from San Francisco to Monterey and Carmel
  • Coastal 17­-Mile Drive
  • Plenty of scenic photo stops
  • Two hours to explore Monterey and Cannery Row
  • Entrance to the Monterey Bay Aquarium
  • Stop at Carmel by the Sea
  • Expert guide and commentary
  • Pick­-up from select San Francisco hotels (only with confirmation from Gray Line reservations)
  • FREE Wi-Fi onboard tour vehicle

Inclusions

  • Tour along Highway 1 by the towns of Santa Cruz and Capitola
  • Entrance to Monterey Bay Aquarium
  • Steinbeck's Cannery Row in Monterey
  • 17­-Mile Drive
  • Hotel Pick-up from select San Francisco Hotels

Exclusions

  • Gratuities (optional)
  • Food and drinks

Please Note

  • Buses are air-conditioned and the size of the bus depends on the number of passengersbooked for that particular day. There are 28, 39, 47, and 56 seat vehicles used for this tour.

reviews
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71% of reviewers liked this tour
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Apr 20 2018
Great aquarium but we could have had more time there.
Jan 07 2018
every ting was perfect. I love the scenrey
Apr 25 2017
Wonderful drive and good information from driver
Feb 28 2017
Very poor experience with booking our two tours in San Francisco. One tour (Monterey, Carmel and Aquarium Tour) allowed us to book in advance on one particular day, but when we arrived for our trip at the local Gray Line office, we were told that the tour doesn't run on the day we were booked for and there is no tour??. What was just as bad was that we had informed Gray Line that we would like a hotel pickup for this tour but it never turned up. We had confirmation with Gray Line that they would pick us up from our hotel but nobody turned up for the 8:40am slot that was given to us. We had to phone the local office and they told us that there had been a mistake with our booking and we had to run two blocks in a rush to meet our tour bus. Then after an awful rush we arrived at the Gray Line office and they told us the tour didn't even exist on the day we had been booked for? This caused us a huge amount of stress and confusion. We were only in Francisco for a few days and it was so important for us to have a couple of particular tours booked because there were particular things like the Monterey Aquarium that we wanted to see. Everything was messed up by the booking process and systems involved. We were offered another tour later in the week but we were flying home before that day. This meant that we missed all the things we were so looking forward to do. Later that day we did manage to hire a rental car from another company (at substantially more cost to us) to salvage some of day but our day had already been ruined. The staff were all very kind and none of this was their fault. The staff gave us a refund for our trip but we were left without what we had paid for and having to reorganize our whole day and weeks itinerary. The whole process and systems around our booking are at fault here and it wasn't the staff.On the second day we had another tour pre-booked (Ultimate San Francisco City and Muir Woods Tour). Unfortunately this tour again was spoilt by the very poor booking process and organization of our trip. Our tour was advertised as a full day tour lasting around 8-9 hours. When we arrived for our tour (again we had to make our way to the office becuase our Hotel Pickup didn't arrive?) we were told that our tour was split in two with two different tours/drivers and buses. There was a break between the tours of nearly 2.5 hours where we had to make our own plans and there was no visit to the Chinese tea gardens for dinner. This was all very disappointing and very confusing. The tour didn't reflect the information and itinerary that we had paid for. We reluctantly now took both of the tours and were again very disappointed. Other than the our visit Muir Woods, half of the itinerary for both the tours repeated each other. This meant that in total we had two trips across the the Golden Gate Bridge and look at the The Palace of Fine Arts. So much of our day was wasted doing the same things, having to organize our own transport to the Gray Line office and our own lunch time. Although both our tour guides were fantastic hosts and drivers it was very upsetting for us and not their fault because they were just doing there job and what they were told to do.Bottom line is that we were sold two products that didn't reflect what we had paid for. The whole process was awful and put our short trip to San Francisco in turmoil. We had to organize so many things ourselves and experienced so much miss communication.We would sincerely like someone to recognize the awful experience we have had. We would appreciate some compensation for all the hassle and disruption this caused our holiday but we would not want to book another trip with your company. We also hope that this information will help your company rectify theses mistakes and not let it happen to any future travelers who book your tours. Again we must stress that none of this reflected on the staff that we encountered face to face because they were fantastic. The problems all stemmed from the processes and systems surrounding them. In our opinion the staff and us have been severely let down by this.We look forward to your response.Regards Mr John Briddick
Reply From Gray Line:
Hello John, 

Per our offline emails, we would first like to thank you for choosing Gray Line and apologize for your less than satisfactory experience. We are sorry to hear that your time with Gray Line San Francisco did not meet the high expectations established by our destinations throughout the world. 


We have reached out to our team in San Francisco from an operational perspective to look into these booking errors that resulted in lost time for your holiday. We absolutely understand your perspective on the matter--and appreciate your ability to still point out the positive aspects of the experience you had with our staff. This series of conflicting (and in some cases lack thereof) information that you encountered is certainly not the standard of service we've come to expect from our reservations system and team in San Francisco, and we certainly do apologize for the stress you encountered while dealing with this mishap. While it is only right that you were promptly refunded for the tour, you will need contact our local expert in San Francisco to directly inquire about any further credits or refunds for incomplete service. Again, thank you for taking the time to share your recent experience with us here at Gray Line Worldwide.


The Gray Line Team
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itinerary

ITINERARY

Travel scenic California’s Pacific Coast Highway 1 to the beautiful Monterey Peninsula, famous for its spectacular ocean views, abundant wildlife, and historical past. Make stops at Cannery Row, made famous by John Steinbeck, and visit great shops and restaurants overlooking the Pacific. Enhance your visit with a visit to the famous Monterey Bay Aquarium - one of the finest aquariums in the world, including 35,000 strange and colorful creatures, from playful sea otters to delicate jellyfish to powerful sharks.

Next, travel through the famous 17-Mile Drive and see Pebble Beach Golf Course. Photo stops will be made along this gorgeous drive. Our tour continues to Carmel by the sea, where ample time is given to walk through this charming town dotted with lovely shops and beautiful architecture.

Pickup & Starting Points

Please see detailed pickup and starting point information when you complete your booking.

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