4.0 / 5 overall customer review rating
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Jul 18 2019
The tour itself was fantastic. The tour guide was very knowledgable and made the tour enjoyable, as he was funny and engaging with the audience.
Jun 26 2019
Great but sometimes hard to hear
Jun 22 2019
Great guide, very convenient.
Jun 16 2019
Saw highlights of Montreal. Guide had lots of pride in her city. Not much humor or anecdotes along the way. Expected a little more entertaining...
Oct 30 2018
Good route, covers lots of ground and we liked the option of using it the second day to get around. Your experience definitely depends on your tour guide; we had a good one but when we switched busses the other guide was abismal. Our recommendation would be to get off the bus and wait for a better guide if you’re faced with a similar situation. Also, although it was cold we sat up top as on the double decker busses the bottom floor doesn’t have great visibility. Overall, we had a good experience with our first tour guide and enjoyed the fact that she gave a bilingual and entertaining tour.
Oct 26 2018
The actual double-decker tour ride through Montreal was good, but it skipped whole neighborhoods, like the Mile End and the Plateau. Otherwise, was good. The worst part of the whole experience was the "where to get the bus"--the lack of instructions and lack of signage are bizarre and easy for Gray Line to fix. We tried to pick up the bus at the Dorchester Square location (stop 1). I even called to ask where exactly to meet. We got to the building and saw a sign for Gray Line Tour pick-up so we stopped there to wait...and wait...I took it upon myself to go inside the building and find the tourist office where I was informed you had to "check in" there (not written anywhere on the e-tickets/voucher I was sent?) and that the actual double-decker bus pick up was on the OTHER side of the building. No signs anywhere about any of this. Nor any clear signs as to where the bathrooms are in the building (small ones on the floor inside the tourism office). As a museum professional who works on this stuff for a living, I am baffled why Gray Line doesn't do a clearer job communicating easy things through print/signage. Once you get on the bus, it's fun! Good luck!