4.3 / 5 overall customer review rating
Nov 13 2017
Wonderful tour, all the sights were great. On Capri the weather was calm and we were able to see the Blue Grotto.
Sep 28 2017
Overall, most of the people involved with this tour trip were awesome!
Nov 26 2016
Excelente. Muy buenos guías.
Oct 17 2016
I would rate this a 4. Once our booking was completed, we did not get a confirmation as to which hotel we were staying at. We did not even get an email 24 hours prior to let us know what time our pick up was at the hotel. I had to call on 2 occasions, no one could help.I finally got the concierge at our hotel to call the evening before and she was able to finally get a pick up time. The email never came to even let us know which hotel we were staying at.We only found out the day of, by the guide who picked us up in Pompei, but even then we only had a name. It would have been nice to know ahead of time so we could research it.At the price we were paying, I was hoping that we were not being taken for a ride. As it turned out everything worked out fine.
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Thank you for taking the time to express your thoughts and observations on the information provided prior to your tour. We certainly do wish for all our tour experiences to be seamless and stress free, and apologize that this information was not made explicitly clear during your booking process. We will touch base with our local team in Italy and discuss ways in which to better streamline this service for future customers. Again, we do apologize for the inconveniences on your day, and thank you for bringing them to our attention.