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Thanks for the review. We do our best to give each and every customer a great experience from the driver and guides, accommodations and the tour itself. We would love to see you again soon on another Gray Line tour!
-The Gray Line Team
Mar 20 2018
Driver was friendly and informative but sometimes hard to understand
Reply From The Gray Line Team:
We appreciate your feedback! Thank you for choosing us to provide you a tour of experience of the Scenic North Side. Sorry to hear that the driver was difficult to understand. We strive to format our tours to accommodate the highest number of guests, as possible. We will take your feedback into consideration. Thank you for choosing Gray Line.
- The Gray Line Team
Nov 22 2016
Great way to get to know a new city
Sep 26 2016
Misleading, thought we would be on an "upper deck" bus. Instead it was a regular bus whose windows were dirty and you could hardly see anything or get pictures
Reply From Gray Line:
We're sorry to hear that you were misled on this tour description. We do not state anywhere on our webpage that this takes place on a double decker bus, but perhaps the usage of the term 'Panoramic' was what caused a bit of confusion. We use it to reference the wide and total view of Chicago that's presented on this experience! We'll certainly look into editing our webpage to make the information more clear and concise about how one will be transferred throughout Chicago. We are also upset to hear that the cleanliness of the bus is not up to the standards we put in place for our tours around the world--for this, we certainly do wish to apologize, and will send a friendly reminder to our offices in Illinois letting them know your thoughts.
This is the tour for those looking to experience the vitality and excitement of Chicago! You’ll drive through Chicago’s main business section, one of the busiest financial centers in the world. You’ll tour the famous "Loop" and State Street - the great street where Chicago’s fame began. Next, travel by the striking Richard J. Daley Plaza with its acknowledged masterpiece, the Pablo Picasso sculpture, created specifically for Chicago. You will take a ride on Wacker Drive, the double-decked thoroughfare that winds its way under the city. Also journey over the Chicago River, which flows backwards due to one of the world’s greatest engineering feats.
On this tour you’ll see the famous white Wrigley Building that announces the beginning of the Magnificent Mile, and Michigan Avenue where Chicago’s most exclusive stores exhibit their wares. You’ll see Chicago’s elegant seven-level shopping complex, the renowned Water Tower Place, alongside one of the tallest buildings in the world, the John Hancock Center. You will also travel through Lincoln Park, a thousand acres of greenery, lagoons, flowers, and zoo. You’ll see Wrigley Field - the home of the Cubs (visits not on game days), the Botanical Gardens, Chicago Historical Society, Newberry Reference Library, and an Indian Totem Pole. Also, enjoy a twenty minute stop at the Lincoln Park Conservatory.
If you're looking for a day of adventure in Chicago, then this is the tour for you!
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